Privacy Policy

Effective Date: 8/17/2025

Echoes of Life (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we handle information when you use our website, app, or services. By accessing or using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide: Name, email, phone number, shipping/billing address, and order details when you purchase products, fill out forms, or contact us.
Payment Information: Payment details are processed securely by third-party providers. We do not store credit card information.
Usage Information: Basic details about how you interact with our site/app, such as IP address, browser/device type, and pages visited.
Communications: Any information you provide when contacting us through forms, email, or social media.

2. How We Use Information

We use your information to:

Process and deliver orders.
Communicate with you about orders, inquiries, or support.
Improve the functionality and content of our services.
Maintain the security of our website/app.
Share updates, if you have requested them.

We do not sell your information.

3. Sharing of Information

We may share your information only when necessary:

With Service Providers: For payment processing, order fulfillment, hosting, and analytics.
For Legal Reasons: If required by law, or to protect our rights, safety, or the safety of others.
With Your Consent: If you ask us to connect or share through a channel.

4. Data Retention

We retain your information only as long as needed to provide our services, comply with obligations, or resolve disputes. When no longer required, information is securely deleted.

5. Security

We use reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

Decline to provide certain information, though it may limit your ability to use some features.
Request updates or deletion of your information by contacting us.
Opt out of communications at any time.

7. Third-Party Links

Our services may link to third-party sites or apps (such as social media). We are not responsible for the privacy practices of those services.

8. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Echoesoflife.social@gmail.com or fill out a contact form.